Reduce Fault Rate – ROI with Truck Rolls

Avoid costly truck rolls; 2 truck rolls = SFD paid for.

10/25/50/100G Future Proof Upgrades

Ensure splice budgets hold as speeds rise.

Managing MFD Mismatch

Distinguish workmanship issues from unavoidable fibre mismatches.

Asset Registration & Network Due Diligence

Build a geo-tagged, digital map of every splice.

Retrospective Splice Identification

Find a tag lost splices years after installation.

Reduce Fault Rate – ROI with Truck Rolls

10/25/50/100G Future Proof Upgrades

Managing SFD Mismatch

Asset Registration & Network Due Diligence

Retrospective Splice Identification

Job Completion Metrics

Give contractors instant proof of quality and compliance

Non-invasive Audit

Spot hidden spice faults without disturbing customers

Engineer Behaviour Change

Reinforce best practices with instant testing and integrated eLearning.

Predictive Splice Performance

Risk scores forecast splice deterioration before outages occur.

Job Completion Metrics

Non-invasive Audit

Engineer Behaviour Change

Predictive Splice Performance

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Evaluation Kit

Try it in your network and see real-world results before you scale.

Training Kit

Build engineer confidence and certify splice quality through hands-on learning.

Fleet Deployment

Deploy at scale to cut faults, prove quality, and standardise performance.

Evaluation Kit

Training Kit

Fleet Deployment

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Reduce Fault Rate – ROI with Truck Rolls

Cut Faults.

Cut Costs.

In the EU alone, only about 50% of deployed fibre optic cabling has resulted in an active connection. According to FTTH Council Europe, as of September 2024 there are 269m homes passed with only 143m homes connected. As the number of homes passed increases, the number of homes connected is continuously playing catch up. This demonstrates the magnitude of work to be undertaken by field engineers to connect new homes. This means the potential for 126m new connections and this number is growing as fibre rollouts continue.

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The Challenge

As fibre rollout accelerates across Europe, engineers face growing pressure to connect millions of new homes, and every faulty splice adds unnecessary cost. Even a small 1% fault rate can lead to thousands of repeat visits, wasted time, and increased operational expenses. Reducing these faults isn’t just about efficiency; it’s the key to protecting margins, improving service reliability, and achieving faster return on investment.

Field Visits are costly, at approximately £250 per visit.

Even top-performing engineers (1% fault rate) may generate ~8 failures per year.

Each failure requires a truck roll, which adds to the cost and increases customer dissatisfaction.

The cost of the SFD is paid off within two truck rolls on average.

Proof in the Field

In live deployments, auditors detected multiple splice faults within days of installation, including hidden splice defects invisible to the naked eye and instances of customer disconnection caused by failed splices. The benefits to the carrier were:

Travel

Reduce unnecessary site revisits and engineer travel time by validating every splice on-site — saving fuel, time, and vehicle wear.

Repair Time

Pinpoint faults instantly and resolve issues faster, minimising time spent troubleshooting and accelerating job completion.

Eco Savings

Fewer truck rolls result in lower emissions and a smaller environmental footprint, helping teams meet sustainability goals while saving costs.

Budget, Plan, Save

Deploy SFDs across your field teams and turn every test into a cost-saving opportunity.

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